Jean can help you:

• Mapping out how you will onboard and train your customers or users

• Identifying how you will drive adoption across your products and/or services

• Defining your target market and customer or user segments

• Designing how to drive upsells and cross-sells across your customer base

• How to select and implement technologies to automate your journeys and increase scalability

• Identifying which customer metrics matter the most in your business and how to present them to your board

Jean is a business advisor with over 20 years experience in startups and enterprise companies. He likes to think of himself as a business geek who is also constantly learning. Jean has an MBA, BA, PMP, and is a certified ninja in various business systems. His strengths are in defining winning business strategies and implementing scalable operational frameworks.

When he’s not working with businesses, you can find Jean with his wife and son or riding a bicycle.